Our services

MySiona assist – your customers always in focus
24/7 availability, fast response times, relief for your team.
Example: A customer calls in the evening to schedule an appointment – MySiona takes over the call, books it directly in the calendar, and your team starts the next day without a callback backlog.

MySiona insight – data that facilitates decisions
Transparency about customer needs, better control of service and sales.
Example: MySiona detects that 40% of calls are asking about delivery status. Your company can proactively provide information, reducing call volume by 30%.

MySiona connect – systems seamlessly connected
No manual copying back and forth, all information is immediately available in the CRM or ticket system.
Example: A prospective customer calls, MySiona recognizes them by their phone number, automatically creates a new lead in Salesforce, and forwards all call data to sales.

MySiona lab – your team fit for the future
Practical training that makes your employees confident in using AI and increases service quality.
Example: After a one-day workshop, your employees will be able to actively manage MySiona, adapt dialogues, and thus make customer contact even more personal.

MySiona secure – Security that creates trust
Full GDPR and EU AI Act compliance, no data outflows abroad.
Example: An insurance company uses MySiona to process sensitive customer data – all conversations are GDPR-compliant and remain stored in the EU.

